Homines Diversi: Heterogeneous Earner Behaviors in the Platform Economy
DOI:
https://doi.org/10.6092/issn.1971-8853/11508Keywords:
Airbnb, behavioral models, platform cooperative, gig economy, platform economyAbstract
The platform economy has entered its second decade, and researchers are developing new theorizations of it as an economic form. One important feature is a heterogeneous labor force with respect to hours of work. In this paper, we identify another type of heterogeneity, which is the diversity of economic orientation of earners. Using in-depth interview data from 102 earners on three platforms (Airbnb, TaskRabbit, and StocksyUnited) we find that even within individual platforms, earners have different behavioral models. We have identified three — the maximizing homo economicus; sociologists’ relational homo socialis; and homo instrumentalis. We present evidence of these three types. We then discuss platform policies and how earner diversity aligns with their imperatives for growth.
References
Aneesh, A. (2009). Global Labor: Algocratic Modes of Organization. Sociological Theory, 27(4), 347–370. https://doi.org/10.1111/j.1467-9558.2009.01352.x
Beckert, J. (1996). What Is Sociological about Economic Sociology? Uncertainty and the Embeddedness of Economic Action. Theory and Society, 25(6), 803–840. https://doi.org/10.1007/BF00159817
Beckert, J. (2003). Economic Sociology and Embeddedness: How Shall We Conceptualize Economic Action? Journal of Economic Issues, 37(3), 769–787. https://doi.org/10.1080/00213624.2003.11506613
Block, F.L., & Somers, M.R. (2014). The Power of Market Fundamentalism: Karl Polanyi’s Critique. Cambridge, MA: Harvard University Press.
Bourdieu, P. (1984). Distinction: A Social Critique of the Judgement of Taste. Cambridge, MA: Harvard University Press.
Camerer, C, Babcock, L., Lowenstein, G., & Thaler, R. (1997). Labor Supply of New York City Cab Drivers: One Day At A Time. Quarterly Journal of Economics, 112(2), 407–441. https://doi.org/10.1162/003355397555244
Cameron, L.D. (2018). Making out While Driving: Control, Coordination, and Its Consequences in Algorithmic Work. Wharton Ideas Lab. https://ideas.wharton.upenn.edu/research/boss-algorithm/
Caplin, A., Dean, M., & Martin D. (2011). Search and Satisficing. American Economic Review, 101(7), 2899–2922. https://doi.org/10.1257/aer.101.7.2899
Chen, L., Mislove, A., & Wilson, C. (2015). Peeking Beneath the Hood of Uber. Proceedings of the 2015 ACM Conference on Internet Measurement Conference – IMC ’15 (pp. 495–508). Tokyo, Japan: ACM Press.
Cullen, Z., & Farronato, C. (2018). Outsourcing Tasks Online: Matching Supply and Demand on Peer-to-Peer Internet Platforms. Management Science. Informs. https://doi.org/10.1287/mnsc.2020.3730
Davis, G.F. (2016a). The Vanishing American Corporation: Navigating the Hazards of a New Economy. San Francisco, CA: Berrett-Kohler.
Davis, G.F. (2016b). What Might Replace the Modern Corporation?: Uberization and the Web Page Enterprise. Seattle University Law Review, 39, 501–515. http://webuser.bus.umich.edu/gfdavis/Papers/Davis_SULR_2016.pdf
Dobbin, F.A. (2007). Economic Sociology. In C.D. Bryant & D.L. Peck (Eds.), Twenty-First Century Sociology: A Reference Handbook (pp. 319–331). Thousand Oaks, CA: SAGE.
van Doorn, N., & Badger, A. (2020). Platform Capitalism’s Hidden Abode: Producing Data Assets in the Gig Economy. Platform Capitalism’s Hidden Abode. Antipode, 52(5), 1475–1495. https://doi.org/10.1111/anti.12641
Dubal, V. (2017). Wage-Slave or Entrepreneur? Contesting the Dualism of Legal Worker Categories. California Law Review, 105, 65–126. https://doi.org/10.15779/Z38M84X
Einav, L., Farronato, C., & Levin, J. (2016). Peer-to-Peer Markets. Annual Review of Economics, 8(1), 615–635. https://doi.org/10.1146/annurev-economics-080315-015334
Fitzmaurice, C.J., Ladegaard, I., Attwood-Charles, W., Cansoy, M., Carfagna, L.B., Schor, J.B., & Wengronowitz, R. (2020). Domesticating the Market: Moral Exchange and the Sharing Economy. Socio-Economic Review, 18(1), 81–102. https://doi.org/10.1093/ser/mwy003
Folbre, N. (2001). The Invisible Heart: Economics and Family Values. New York, NY: New Press.
Fridman, D. (2020). This Is a Handicraft: Valuation, Morality and the Social Meanings of Payments for Psychoanalysis.
Grabher, G., & van Tuijl, E. (2020). Uber-Production: From Global Networks to Digital Platforms. Environment and Planning A: Economy and Space, 52(5), 1005–1016. https://doi.org/10.1177/0308518X20916507
Granovetter, M.S. (1973). The Strength of Weak Ties. American Journal of Sociology, 78(6), 1360–1380. https://doi.org/10.1086/225469
Griesbach, K., Reich, A., Elliott-Negri, L., & Milkman, R. (2019). Algorithmic Control in Platform Food Delivery Work. Socius: Sociological Research for a Dynamic World, 5, 1–15. https://doi.org/10.1177/2378023119870041
Horton, J.J., & Zeckhauser, R.J. (2016). Owning, Using and Renting: Some Simple Economics of the “Sharing Economy”. NBER Working Paper, 22029. http://dx.doi.org/10.2139/ssrn.2730850
Jensen, M.C., & Meckling, W.H. (1976). Theory of the Firm: Managerial Behavior, Agency Costs and Ownership Structure. Journal of Financial Economics, 3(4), 305–360. https://doi.org/10.1016/0304-405X(76)90026-X
Kahneman, D. (2011). Thinking, Fast and Slow. New York: Farrar, Straus & Giroux.
Kalleberg, A.L. (2013). Good Jobs, Bad Jobs: The Rise of Polarized and Precarious Employment Systems in the United States, 1970s to 2000s. New York, NY: Russell Sage Foundation.
Kenney, M., & Zysman, J. (2019). Work and Value Creation in the Platform Economy. In S.P. Vallas & A. Kovalainen (Eds.), Work and Labor in the Digital Age (pp. 13–41). Vol. 33, Research in the Sociology of Work. Binkley, UK: Emerald Group Publishing Limited.
Kornberger, M., Pflueger, D., & Mouritsen, J. (2017). Evaluative Infrastructures: Accounting for Platform Organization. Accounting, Organizations and Society, 60, 79–95. https://doi.org/10.1016/j.aos.2017.05.002
Ladegaard, I., Ravenelle, A., & Schor, J.B. (2018). Provider Vulnerability in the Sharing Economy. Unpublished paper, Boston College.
Leidner, Robin. 1993. Fast Food, Fast Talk. Berkeley, CA: University of California Press.
Manriquez, M. (2019). The Uberization of the Labor Market: A Case Study of Monterrey, Mexico. Research in the Sociology of Work. https://www.ilpc.org.uk/Portals/7/2018/Documents/PaperUpload/ILPC2018paper-MarianaManriquez_ILPC2018_20180228_050520.pdf
PEW Research Center. (2016a). Gig Work, Online Selling and Home Sharing. Pew Research Center: Numbers, Facts and Trends Shaping the World. https://www.pewresearch.org/internet/wp-content/uploads/sites/9/2016/11/PI_2016.11.17_Gig-Workers_FINAL.pdf
PEW Research Center. (2016b). Shared, Collaborative and On Demand: The New Digital Economy. Pew Research Center: Internet, Science & Tech. http://www.pewinternet.org/2016/05/19/the-new-digital-economy/
Ravenelle, A.J. (2017). Sharing Economy Workers: Selling, Not Sharing. Cambridge Journal Of Regions, Economy And Society, 10(2), 281–295. https://doi.org/10.1093/cjres/rsw043
Ravenelle, A.J. (2019). Hustle and Gig: Struggling and Surviving in the Sharing Economy. Berkeley, CA: University of California Press.
Robinson, H.C. (2017). Making a Digital Working Class: Uber Drivers in Boston, 2016–2017. Thesis: Ph.D. in History, Anthropology, and Science, Technology and Society (HASTS), Massachusetts Institute of Technology, Program in Science, Technology and Society, 2017. http://hdl.handle.net/1721.1/113946
Rosenblat, A., & Stark, L. (2016). Algorithmic Labor and Information Asymmetries: A Case Study of Uber’s Drivers. International Journal of Communication, 10, 3758–3784. https://ijoc.org/index.php/ijoc/article/view/4892/1739
Schor, J.B., & Vallas, S. (2021). The Sharing Economy: Rhetoric and Reality. Annual Review of Sociology, 47. Forthcoming.
Schor, J.B., Attwood-Charles,W., Cansoy, M., Carfagna, L.B., Eddy, S., Fitzmaurice, C.J., Ladegaard, I., & Wengronowitz, R. (2020a). After the Gig: How the Sharing Economy Got Hijacked and How to Win It Back. Berkeley, CA: University of California Press.
Schor, J.B., Attwood-Charles, W., Cansoy, M., Ladegaard, I., & Wengronowitz, R. (2020b). Dependence and Precarity in the Platform Economy. Theory and Society, 49, 833–861. https://doi.org/10.1007/s11186-020-09408-y
Schor, J.B., & Cansoy, M. (2019). The Sharing Economy. In F.F. Wherry & I. Woodward (Eds.), The Oxford Handbook of Consumption (pp. 51–74). New York, NY: Oxford University Press.
Simon, H.A. (1957). Administrative Behavior: A Study of Decision Making Processes in Administratiive Organization. New York: MacMillan.
Srnicek, N. (2016). Platform Capitalism. Cambridge, UK: Polity.
Sundararajan, A. (2016). The Sharing Economy: The End of Employment and the Rise of Crowd-Based Capitalism. Cambridge, MA: MIT Press.
Vallas, S.P., & Schor, J.B. (2020). What Do Platforms Do? Understanding the Gig Economy. Annual Review of Sociology, 46, 273–294. https://doi.org/10.1146/annurev-soc-121919-054857
Watkins, E.A., & Stark, D. (2018). The Möbius Organizational Form: Make, Buy, Cooperate, or Co-Opt? Sociologica, 12(1), 65–80. https://doi.org/10.6092/issn.1971-8853/8364
Weil, D. (2014). The Fissured Workplace: Why Work Became So Bad for So Many and What Can Be Done to Improve It. Cambridge, MA: Harvard University Press.
Zelizer, V.A. (2012). How I Became a Relational Economic Sociologist and What Does That Mean? Politics & Society, 40(2), 145–174. https://doi.org/10.1177%2F0032329212441591
Zelizer, V.A. (2013). Economic Lives: How Culture Shapes the Economy. Princeton: Princeton University Press.
Published
Versions
- 2021-01-29 (2)
- 2021-01-29 (1)
How to Cite
Issue
Section
License
Copyright (c) 2021 Mehmet Cansoy, Samantha Eddy, Isak Ladegaard , Juliet B. Schor
This work is licensed under a Creative Commons Attribution 4.0 International License.